Addressing your business and end user priorities
To help alleviate the management of growing scale and increasingly complex IT environment, Winz, as your trusted partner, offers an integrated approach and a portfolio of services that covers the span of IT lifecycle needs, from strategy through implementation and support.
Workplace services is the enterprise’s transformation journey. That starts with understanding of the client needs and adoption of best practices and innovation. It also incorporates new technology and built-in scalability to handle the client’s growth targets.
As a result, clients’ business will be benefit:
- Flexible IT infrastructure
- Improve service quality
- Accelerate time to market
- Increase cost efficiency
Our workplace services offering a range of flexible choice of services to address clients’ needs:
- Help Desk Services
- Desk Side Support
- PC Deployment
- Software Distribution
- Asset Management
- Multivendor Hardware Maintenance/Software Support Services
We do desktop management in the way of centralizing control of desktop hardware and software configuration and even user account management. The goal is to maximize the users’ productivity while minimize the total cost of ownership (TCO) among business operations.
We can be your single point of contact for technical support services for your multivendor environment. In accordance to the agreed service level, our support specialists provide services from remote phone support to knowledgebase update from level 1 to 4. The real-time monitored and managed activities will not only reduce overall cost, but facilitate a positive return on investment (ROI) and performance result on your operations.
File & Print
Our file & print services focus on the document management for clients. By using an intelligent data erasure solution, we are able to enable a secure operation workflow in client environment.
Managed Technical Support
Our Managed Technical Support offers you a full spectrum of IT support from simple break-fix to end-to-end ongoing support capabilities. We have confidence that the maintenance and proactive system health check can significant mitigate system down-time and business risks.
We provide one stop services for new office setup and reinstatement work in old office. It is not limited in IT infrastructure but also office facilities.
Understood that the complexities of IT system relocation will cost IT team most resources. Our professional service team delivers confidence to our clients via detail planning process and methodology. Consequently, a smooth and risk-less relocation can be achieved.
Hardware and Software Maintenance Service
Our technical teams are qualified with professional attainments in Hong Kong. They are supporting our customer on 7x24 basis.